Market Research Key terms and concepts?
Market Research Key terms and concepts Bounce rate - The number of people who view one page and then leave a website without viewing any other pages. Data - Statistics and facts collected for analysis. Focus group - A form of qualitative research where people are asked questions in an interactive group setting. From a marketing perspective, it is an important tool for acquiring feedback regarding new products and various topics. Hypothesis - A supposition that is tested in relation to known facts; a proposition based on reason but not necessarily assumed to be true. Listening lab - A testing environment where the researcher observes how a customer uses a website or product. Observation/online ethnography - When a researcher immerses themselves in a particular environment in order to gather insights. ORM - Online reputation management (ORM) Understanding and infuencing the perception of an entity online. Primary rese...